One Casino Cookie Policy

At One Casino, we believe transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies when you visit One Casino.com or any of our localized platforms. By continuing to use our site, you consent to the use of cookies as described here. We encourage you to read this document carefully — if you have any questions, our support team is available 24/7 at support@One Casino.com.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. At One Casino, we use these files to recognize your browser, remember your preferences, and deliver a smoother, more personalized experience. Cookies do not contain personally identifiable information on their own, but they may be linked to data we hold about you as a registered player.

Similar technologies we use include web beacons, pixel tags, and local storage — all serving comparable functions to traditional cookies. When we refer to "cookies" throughout this policy, we include all such technologies.

Why We Use Cookies

Our One Casino platform relies on cookies for several important operational and analytical purposes. Without certain cookies, key parts of our site — including the One Casino login page, account dashboard, and game lobby — may not function correctly. We use cookies to:

• Keep you securely signed in during your session on our site
• Remember your language, currency, and regional preferences (EUR, CAD, DKK)
• Protect your account and detect suspicious or unauthorized activity
• Ensure compliance with our MGA and Danish Gambling Authority licensing requirements
• Track wagering activity relevant to your One Casino bonus or active promotions
• Measure how our One Casino app and mobile browser experience performs
• Support our Club One loyalty programme and tier tracking (Member through Supreme)
• Display relevant promotions, including welcome bonus offers and weekly deposit bonuses

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our One Casino online platform to function. They enable core services such as secure login, session management, and fraud prevention. Without them, the One Casino sign up process, account verification, and gameplay would not work. We do not require your consent to use strictly necessary cookies, as they are integral to providing our licensed gaming service.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our site. At One Casino, this data helps us identify which pages are most visited, where players encounter difficulties, and how we can improve overall navigation. This information is collected in aggregated, anonymous form and does not identify you personally. Third-party analytics providers may assist us in processing this data under strict data-processing agreements.

Functional Cookies

Functional cookies allow our One Casino platform to remember choices you make — such as your preferred language (English, Dutch, Danish, or Spanish), your saved payment method, or your display settings. These cookies make your experience more convenient and personalized. You may disable them, but doing so may affect how certain features behave when you visit our site.

Targeting and Marketing Cookies

We and our trusted partners may place marketing cookies on your device to deliver content relevant to your interests, including promotions such as the One Casino no deposit bonus, free spins offers, and One Casino voucher code campaigns. These cookies track your browsing activity across websites to build a profile and serve you more relevant advertising. At One Casino, we only work with partners who uphold strong data protection standards.

Third-Party Cookies

Some cookies on our platform are set by third parties, including our game providers — Evolution Gaming, NetEnt, Play'n GO, Relax Gaming (Quickspin), Thunderkick, Yggdrasil, and Edict (Merkur). These providers may use cookies to deliver their games and measure performance. We at One Casino do not control third-party cookies directly; please refer to those providers' privacy and cookie policies for further detail.

Additionally, cookies from analytics and advertising partners may be present. Our One Casino online services integrate these tools to measure campaign effectiveness and improve our offering across desktop and mobile environments.

Cookie Duration

Cookies we place may be either session cookies or persistent cookies:

• Session cookies are temporary and deleted automatically when you close your browser. They are primarily used for authentication during your One Casino login session.
• Persistent cookies remain on your device for a set period (which varies by cookie type) or until you manually delete them. These are used for preference storage, loyalty tracking, and marketing purposes.

Managing and Controlling Cookies

We respect your right to control how cookies are used on your device. When you first visit our One Casino platform, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category.

You may also manage cookies directly through your browser settings. Most browsers allow you to:

• View and delete cookies already stored on your device
• Block third-party cookies from being set
• Receive a notification before a cookie is placed
• Disable all cookies (note: this may break core One Casino features)

For guidance on managing cookies in your specific browser, please refer to your browser's official support documentation. Please be aware that disabling strictly necessary cookies will impair your ability to log in, play games, or access your account at One Casino.

Cookies and Responsible Gaming

Our One Casino platform uses cookies in connection with our responsible gaming tools, including session timers, deposit limit tracking, and self-exclusion enforcement. These are strictly necessary functions that help us meet our obligations under MGA licence MGA/B2C/327/2016 and our Danish Gambling Authority authorisation (J.nr. 20-18947). We take our duty of care seriously, and these cookies play a role in keeping our environment safe for all players.

Data Protection and Privacy

Our use of cookies is governed by our full Privacy Policy, which explains in detail how One Casino Limited (company reg. no. C 73399, registered at Level 8, The Centre, IX-XATT TA' TIGNE', Sliema, TPO 0001, Malta; VAT MT23164724) collects, processes, and protects your personal data. We are committed to full compliance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR).

If you have questions about this Cookie Policy or wish to exercise your data rights, please contact us at support@One Casino.com or by phone at +356 27782188. We are here to help.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our internal practices. When we make material changes, we will notify you via a prominent notice on our One Casino site or through your registered account. We recommend reviewing this page periodically to stay informed about how we use cookies. Continued use of our platform following any update constitutes your acceptance of the revised policy.