One Casino Terms and Conditions

Welcome to One Casino. These Terms and Conditions govern your use of our platform at One Casino.com and apply to all services we provide. By registering an account or using the One Casino online platform, you agree to be bound by these terms in full. We encourage you to read them carefully before proceeding with your one casino sign up or placing any bets. If you have questions, our support team is available 24/7 via live chat, email at support@One Casino.com, or by phone at +356 27782188.

1. About Us

At One Casino, we operate as One Casino Limited, a company incorporated in Malta with registration number C 73399. Our registered address is Level 8, The Centre, IX-XATT TA' TIGNE', Sliema, TPO 0001, Malta. Our VAT number is MT23164724. We are licensed and regulated by the Malta Gaming Authority (MGA) under licence MGA/B2C/327/2016, issued on 16 December 2016, and by the Danish Gambling Authority (Spillemyndigheden), reference J.nr. 20-18947. Our One Casino platform is designed to provide a safe, fair, and entertaining gaming environment.

2. Eligibility and Account Registration

2.1 Age Requirements

To use our services at One Casino, you must be at least 18 years of age, or the legal gambling age in your jurisdiction if higher. We strictly prohibit underage gambling and reserve the right to request proof of age at any time. Failure to provide satisfactory documents will result in account suspension.

2.2 Account Rules

When completing your one casino sign up, you agree to provide accurate and truthful information. At One Casino, we enforce a strict one-account-per-person policy. Duplicate accounts are prohibited and may result in permanent suspension and forfeiture of funds. You are responsible for maintaining the confidentiality of your one casino login credentials. We are not liable for unauthorized access resulting from your failure to protect your gwWaWebE3^i$&h3p.

• You must be a natural person — corporate accounts are not permitted
• You may not use IP masking, VPNs, or geolocation-spoofing tools to access our services
• Players in Denmark must verify identity via CPR/NemID and are subject to ROFUS checks
• We reserve the right to close accounts from restricted jurisdictions at any time

3. Deposits and Withdrawals

3.1 Accepted Currencies and Deposit Methods

Our One Casino platform accepts EUR, CAD, and DKK. We currently support deposits via Mastercard, Visa, and giropay. We do not accept cryptocurrency, cash, or cheques. There is no minimum deposit required simply to play; however, to enable your first withdrawal, a minimum deposit of EUR 10 (DKK 100 in Denmark, CAD 10 in Canada) must have been made.

3.2 Withdrawal Conditions

At One Casino, we process withdrawals only to the registered account holder and, where possible, via the same method used for the deposit. Withdrawals may also be processed to a bank account. Our team reviews withdrawal requests within 5 working days. Withdrawals are checked daily Sunday through Thursday between 21:00 and 23:00 CET, with funds transferred early the following morning. Please allow up to 48 business hours for the transfer to appear in your account. We do not process weekend transfers — requests submitted on weekends are wired on Monday morning.

• Enhanced verification is required for deposits or withdrawals exceeding EUR 2,000
• Your deposit must be wagered at least once before a withdrawal can be processed
• Withdrawals are sent only to accounts held in your name

4. Bonuses and Promotions

4.1 Welcome Bonus

We offer new players a 100% first-deposit bonus as part of our one casino sign up bonus package. This one casino bonus carries a 35x wagering requirement. Your deposit is never captured — there is no maximum cashout limit. The maximum bet allowed while using bonus funds is EUR 5. Wagering contributions are as follows: video slots and classic slots contribute 100%, live casino games contribute 20%, and table games or other game types contribute 0%.

4.2 Ongoing Promotions

At One Casino, we reward loyal players through our Club One loyalty programme, which features six tiers: Member, Special, Major, VIP, Famous, and Supreme. You earn points by playing video slots, classic slots, and table games. Any New Status Bonus awarded through Club One carries a 35x wagering requirement. We also offer a Weekly Mail Bonus — a no-deposit cash bonus with 45x wagering — as well as weekly free spins offers and weekly Deposit Bonuses (35x wagering on balance).

• One casino bonus codes and one casino voucher code offers are subject to individual promotional terms
• Scratch cards may not be purchased with bonus funds
• We reserve the right to modify or withdraw promotions at any time without prior notice
• Bonus abuse, including multi-accounting to claim multiple bonuses, will result in forfeiture

5. Games and Software

Our One Casino library features a wide selection of gaming content, including video slots, classic slots, table games, live casino, bingo (Bingo Jockey), scratch cards, and exclusive in-house games. Our software partners include Evolution Gaming, NetEnt, Play'n GO, Relax Gaming (Quickspin), Thunderkick, Yggdrasil, and Edict (Merkur). Live casino games are provided by Evolution Gaming and NetEnt. We are fully accessible on desktop and mobile browsers — no download is required, though downloadable software may also be available.

6. Responsible Gambling

We at One Casino are deeply committed to responsible gaming. We provide tools including deposit limits, session time reminders, self-exclusion, and cooling-off periods. Our responsible gambling support is available 24/7. Players in Denmark are subject to mandatory ROFUS self-exclusion checks. If you believe gambling is negatively affecting your life, we urge you to contact our support team or visit national responsible gambling organizations in your country.

7. Fair Use and Prohibited Conduct

By using our One Casino services, you agree not to engage in any fraudulent, collusive, or otherwise prohibited activity. We monitor accounts for irregular play patterns and reserve the right to suspend accounts under investigation. The following conduct is strictly prohibited:

• Using software, bots, or automated tools to gain an unfair advantage
• Exploiting bugs or errors in our games or systems
• Attempting to launder money through our platform
• Providing false identity documents or misrepresenting your location
• Accessing our platform from a restricted jurisdiction

8. Limitation of Liability

At One Casino, we strive to ensure uninterrupted service; however, we do not guarantee that our platform will always be available, error-free, or free from technical interruptions. We are not liable for any losses arising from service downtime, delayed transactions, or actions taken by third-party payment providers. Our total liability to you in connection with any claim under these terms shall not exceed the amount of funds held in your account at the time of the incident.

9. Privacy and Data Protection

We collect and process your personal data in accordance with applicable data protection laws, including GDPR. Our Privacy Policy, available on the One Casino website, explains what data we collect, how we use it, and your rights as a data subject. By registering with us, you consent to our processing of your data as described in that policy. For data-related concerns, contact us at support@One Casino.com.

10. Complaints and Disputes

If you have a complaint regarding our services, we encourage you to contact us first at complaints@One Casino.com. Our team will acknowledge your complaint promptly and work toward a resolution. If we are unable to resolve your complaint to your satisfaction, you may refer the matter to the Malta Gaming Authority as our primary licensing authority. We are committed to fair and transparent dispute resolution at every stage.

11. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will notify you via email or an in-platform notification prior to the changes taking effect. Your continued use of our One Casino services following such notification constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malta. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the Maltese courts, unless alternative dispute resolution is pursued through the MGA or another competent authority. If you need to reach us, our team is available at support@One Casino.com or by phone at +356 27782188.